Add CC
When to Use
Sometimes there are people who are interested in the progress of a work order, even though they aren't directly involved with to work. To notify others when progress is made, follow this process to add people to the list of those to be emailed whenever progress is recorded.
Permitted Roles
- Dispatcher
- Requester
- Administrator
- Staff Assignee
- Contractor Assignee
To add a CC notification, make sure the Email Notifications tab is highlighted, clicking it if it isn’t already. Click the plus sign + to add a person to the notification list.
Start typing the name of the person. All potential matches appear in a list. Mark who you want to notify and then click the green checkmark to finalize the choice.